MyResque

Kenya’s first ride-hailing approach to scene of accident management services.

USSD *213#
WhatsApp: 0714 38 22 22
Support line: 0111 046 911
Email: support@myresque.com

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We all need a helping hand!

MyResque services

  • Provides swift and efficient towing and recovery services for vehicles in need.
  • Predefined preferred destinations such as police stations and assessment centers.
  • Categorization based on vehicle type, from salon cars to heavy commercial vehicles.
  • Inclusive of both towing and recovery services.
  • An accident reporting service that allows members of the public to report traffic accidents for the purposes of knowledge and information gathering.
  • The service typically involves:

 

  1. Reporting on a social page platform where individuals can report details of an accident they witnessed or were involved in.
  2. Public Awareness by using the collected information to inform the public about accident-prone areas, common causes of accidents, and safety tips.
  3. Support Services: Offering guidance on the next steps, such as how to file an insurance claim, towing and recovery services or contact law enforcement if necessary.

This service aims to improve road safety, enhance public awareness, and assist authorities in monitoring and managing traffic incidents.

  • Simplifies the documentation and processing of minor vehicle damage claims resulting from accidents.
  • Uses user-submitted photos and advanced AI to accurately assess the nature of the accident.
  • Includes scene overview questions to evaluate the extent of damages, with recommendations for tow and recovery services for major damages.
  • Features a personal information form to ensure seamless documentation and efficient claims processing.

Why MyResque

  • Wide pool of vetted and accredited service providers
  • Platform based pricing and rates
  • Utilize your insurance policy benefits
  • Fast response, and wide coverage in various towns
  • 24/7 call centre support

Get support

  • Call centre support: 0111 046 911
  • WhatsApp: 0714 38 22 22
  • USSD: *213#
  • Email: support@myresque.com

Coming Soon

  • In partnership with insurance companies, MyResque provides “Complete Your Trip” services.
  • If your vehicle is towed after an accident, you can easily request a free cab ride service through our platform to reach your destination without any hassle.
  • Quick responder who assists users at the accident scene.
  • They can provide support with tasks like ensuring security and contacting the police, offering peace of mind during stressful situations.
  • In emergency situations, users receive immediate attention while the MyResque Buddy ensures the safety and security of their assets.
    • It provides help to motorists whose vehicles have broken down or encountered issues while on the road.
    • These services typically include:

    – Battery Jump-Starts: Helping to restart a vehicle with a dead battery.
    – Flat Tyre Assistance: Changing a flat tyre or providing a temporary fix.
    – Fuel Delivery: Bringing fuel to drivers who have run out.
    – Lockout Services: Assisting drivers who are locked out of their vehicles.

    • Road rescue services aim to provide quick and efficient support to ensure the safety and convenience of drivers in distress.
  • The service ensures that you have access to a vehicle while your own car is being repaired, minimizing inconvenience and disruption to daily activities by providing a replacement vehicle while yours is undergoing repairs due to an accident.
  • The courtesy car/replacement car is usually a more less of the same class as your own vehicle, though this can vary based on availability and the terms of the service agreement.